HERE ARE A FEW OF OUR FAQ’S

Shipping Concerns

How long does it takes to ship?
Shipping normal takes about 5 – 7 business days, since it’s shipped via FedEx Ground.
Do I receive a tracking number with my purchase?
YES, A TRACKING NUMBER WOULD BE ISSUED TO YOU VIA EMAIL BEFORE IT LEAVES OUR WAREHOUSE.
What shipping Carrier do you use?
Our shipping carrier that we utilize, is FedEx.
Does my phone comes with a charger block and cable?
Yes, all phones that are sold, comes with a phone and charging block.
Yes, all phones that are sold, comes with a phone and charging block.
We do apologize for your inconvenience but on the off chance that this does occur. Please reach out to FedEx to file a claim with your tracking number that was provided.
Do I pay for a return label?
Return labels are issued by a case by case base. Please reach out to us in this matter.

Still need help? Send us a note!

For any other questions, please write us at info@elegant.studio or call us on +39 123 456 789

022032051 041